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After installing patch cannot start Game anymore

Discussion in 'Problems' started by desertkatze, Dec 20, 2020.

  1. desertkatze

    desertkatze New Member

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    Blocked loading of file 'G:\GamezBD Launcher\bin64\d3d9.dll'

    This what I get :(
     
  2. Jujuba

    Jujuba Legendary Member Forum Legend

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    Do you use any software that modify your system like custom Windows themes and such?
    Try the following:

    • Scan your system with latest antivirus software. Malware that modifies system or game files, can cause such problems.
    • Make sure that the game directory has no files d3d9.dll, dxgi.dll or dsound.dll. If there is, delete/rename them.
    • Sometimes SmartGuard can block viruses and other unwanted software that can cause problems, such as inability to connect to the server in the game.
    • Make sure you are not using modified system files (e.g.: custom Windows themes or DirectX).
    • Proxy programs and other similar software (such as adware, proxycap) that intercept all network connections in the system may be incompatible with SmartGuard. Their removal and TCP/IP reset may be required for game to run correctly.
     

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