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Common Errors and Solutions New user

after pressing start and appeared black screen

Discussion in 'Problems' started by Ssseee, Jun 4, 2021.

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  1. Ssseee

    Ssseee New Member

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    hello, its me again.
    After yesterday's topic the game was working but today i open game with the error again.
    Yesterday I added exceptions for game folder and launcher on both Firewall and Windows Defender and it working.
    Today I open the game error appear again and i tried turned off both Firewall and Windows Defender but nothing.
     
    Ssseee, Jun 4, 2021
    #1
  2. loboram

    loboram Respected Member Forum Legend

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    There are running updates to the game, which means that your best friend in any game complications is; Force-File-Check.

    You can find that in the Launcher window, under Settings.

    Sometimes it gets stuck, if it does get stuck, you should close the Launcher, and then manually delete the files in; C:\Users\"username"\appdata\local\GamezBDO
    Then restart the Launcher, run a Force-File-Check again, and then it should work just fine :)
     
    loboram, Jun 11, 2021
    #2
  3. Jujuba

    Jujuba Legendary Member Forum Legend

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    What Loboram said above is valid, however, let me ask you something: do you have any extra AV running? Like BitDefender?
     
    Jujuba, Jun 11, 2021
    #3

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