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Common Errors and Solutions New user

Solved asmmap64.sys error

Discussion in 'Problems' started by qaqqer, Dec 20, 2020.

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  1. qaqqer

    qaqqer New Member

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    I open the launcher
    I click start
    smartguard gives the following error after starting
    [00:35:07] Starting SmartGuard Service...
    [00:35:14] We have detected vulnerable driver 'asmmap64.sys' was run on your system. Please uninstall it and reboot your PC.

    After that, an error window opens
    Can't find running client. Try start game again.
     
    qaqqer, Dec 20, 2020
    #1
  2. Jujuba

    Jujuba Legendary Member Forum Legend

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    You probably have "Asus Keyboard Hotkeys" software installed, remove it and you're good to go.
     
    Jujuba, Dec 20, 2020
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  3. qaqqer

    qaqqer New Member

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    but it was installed before, why is it problem now?
     
    qaqqer, Dec 20, 2020
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  4. sefiremre

    sefiremre New Member

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    there is any solution i have same problem , first time i see today
     
    sefiremre, Dec 21, 2020
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  5. sefiremre

    sefiremre New Member

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    doyou have any solution?
     
    sefiremre, Dec 21, 2020
    #5
  6. Kolka

    Kolka <Prison Officer> Staff Member Super Moderator

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    2 month ago was found vulnerabiulity in driver asmmap64.sys.
    This vulnerability was fixed by Asus and released hotfix as patch.
    https://www.asus.com/support/FAQ/1041545/
    Here u can see how to update your driver.
     
    Kolka, Dec 21, 2020
    #6
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  7. qaqqer

    qaqqer New Member

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    My problem is solved thank you
     
    qaqqer, Dec 21, 2020
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  8. Jujuba

    Jujuba Legendary Member Forum Legend

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    Problem resolved, topic closed.
     
    Jujuba, Dec 21, 2020
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