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Auction House Money and Items Gone - Sold After Server Patch

Discussion in 'Resolved' started by 4tek, Apr 17, 2018.

  1. 4tek

    4tek New Member

    Joined:
    Feb 13, 2018
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    Bug Name:
    Auction House Money and Items Gone - Sold After Server Patch
    Bug Description:
    I sold a TRI: Ring of Cadry Guardian and PRI: Kzarka Longbow 2 hours after server update to v707 yesterday.

    When server started after patch v707 I began AFK horse leveling and received mail stating my items had sold. I then "Collected Money" from the auction house in Calpheon. Several hours later I checked the game and noticed the server had shut down again. So I closed out the game and did not log back in for a few hours. When I finally logged back into game (after the server had restarted twice, I believe) I noticed the money received from the Auctions were not in my storage at Calpheon. I checked all characters, all storages in other towns and there was nothing. I also checked the auction house "my listings" and the items were gone as well. The end result was me losing around $2 Billion in silver/items.
    How to reproduce/proof:
    Here are screenshots of the items showing that they had in fact sold. Those were my items...it's not everyday you see a TRI: Ring of Cadry Guardian listed for sale. There were also no PRI Kzarka Longbow's listed for sale that day either...just mine.

    https://i.gyazo.com/a763a88d169f3f1095c7ae1df79db921.png

    https://i.gyazo.com/89cfe0046524dbdb6026eec28cc74b3b.png
     
    Last edited: Apr 18, 2018

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