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BDO client won't let me log in after password reset/change

Discussion in 'Contact Us' started by shift2slide, Dec 27, 2020.

  1. shift2slide

    shift2slide New Member

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    i can't log in to game through the client after password reset. it keeps saying incorrect username or password. wth. is there a bug??

    UPDATE: i tried resetting again to receive the generated password and it still won't let me log in.
     
    Last edited: Dec 27, 2020
    shift2slide, Dec 27, 2020
    #1
  2. Noyah

    Noyah The Heart of the Place Admin

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    Fields like username and password are case sensitive and must be entered in their proper uppercase and lowercase formats. Check the "Remember" box.
     
    Noyah, Dec 27, 2020
    #2

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