1. 

   Ophelion New Member

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   Hi, i'm doing this thread bc I can't contact directly the support): I can't access my account bc I can't remember my password and the email says it doesn't exists, I have my paypal transactions when I bought stuff for the game, is there a way to get my account back?

    

   Ophelion, Oct 8, 2025

   #1
2. 

   Marvel 驚異 Staff Member Senior Aion Master

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   Hello,
   If you're talking about Aion, if you're account was created before September 2024, most likely the account was already wiped. I recommend that you create a new account for this new version.

    

   Marvel, Oct 9, 2025

   #2

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