Change game server

I apologize in advance for google translate.
I don't speak English well
I tried to write to support@gamezbd.net. But the letter came back.
I have a problem.
I registered. I started playing.
It lagged terribly.
I thought it was the hard drive.
Installed the game on ssd.
It didn’t stop lagging.
I thought that there was a problem on the Internet and already wanted to change the provider.
But yesterday I went to the site to buy a premium subscription and realized that I screwed up. I saw that the characters are on the server of America.
I'm from Russia.
And I had to play on a European server.
And I inadvertently went in and started playing on Ammerika, which I noticed only in my profile when I went to buy a premium subscription.
I was very upset.
Since he has already pumped well and pumped the equipment to the 20/5 level of equipment.

I would very much like to play, but the whole point of the game is in the future pvp. And with such a distance to the server, this is masochism.

There is no point in playing. Since it is always in a losing position in relation to the opponent due to the ping.

The question is as follows. Is it possible to transfer characters from the American server to the European one?
I'm pretty sure the answer is no. But I can't help but ask, because I really want to play and support the project financially.
And to go all over again is torment.
I really ask for help in transferring characters.
I don't think it's difficult to copy, but the decision is still yours.

Again apologize in advance for google translate.

Please, help!!

account - plc4ncknm

I said that I do not know English well.
Do not copy, but move.
Move characters from the American (NA) server to the European (EU) one.

 

I'm sorry, but it's not possible to transfer characters between servers.