This is for Windows 10 OS but I think it's the same for Vista and 7 users lol C:\Users\YOURUSERNAME\Documents\Black Desert Delete all folders or backup what you need (try to play around what folder/files is causing it) Re-launch the gamezbd launcher (I deleted all under that folder except for the gameoption.txt as that is the settings). Fixed the crashing issues of my characters in velia, no more crashing issues. I also did a force check and what was mentioned by some people to re-copy the shai patch files, they never worked for me (twice already). Only solution that worked was deleting the game cache folder/files here C:\Users\YOURUSERNAME\Documents\Black Desert WARNING: Doing this step will delete all your keyboard shortcuts and character selection order so that is why I was suggesting for you to try out and see if you can figure out which files/folders are causing the crashing glitch after this Shai update . What I did was just to delete everything inside the Black Desert folder, except the GameOption.txt because that is the game settings.