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Dear GM,My character is stuck in game

Discussion in 'Problems' started by Leejinhui, Mar 21, 2018.

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  1. Leejinhui

    Leejinhui New Member

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    My character is stuck in game, I tried to login again and failed at character choose page, it only showed processing after click character, and guild member can see my character is still online, but actually I isn't. what should I do now?

    Request to restart the server

    Emmmmmmmmmmm
     

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  2. Noyah

    Noyah - Admin

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    Log in gamezbd.com and go to characters, choose the character you think may be stuck and then rescue.
     
  3. Leejinhui

    Leejinhui New Member

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    I tried several times.But it doesn't work

    I tried all kinds of methods,Get in touch with others GM,He said only Restart the server can save me
     
    Last edited by a moderator: Mar 21, 2018
  4. Noyah

    Noyah - Admin

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    Yep, your character is unfortunately hardstuck.
     
  5. Leejinhui

    Leejinhui New Member

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    So please restart the server tomorrow, please:(
     
  6. Noyah

    Noyah - Admin

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    There are more than 2.5k online players, we can't restart the server everytime someone gets hardstuck. The server restarted yesterday, I believe the next restart will be in a few days.
     
  7. FuRiouS

    FuRiouS Legendary Member

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    You guys have no method to maybe kill this player remotely or even in game? Im sure you GMs have many fun tools in your arsenal to torment players in game that might actually get this poor guy unstuck lol.
     
  8. Noyah

    Noyah - Admin

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    Server restart is the only way to release hardstuck character.
     
  9. Noyah

    Noyah - Admin

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    I don't see any reason to compensate you for being hardstuck. You get free pearls every 30 minutes online, double rates, double RBF rewards (depends on circumstances).
     
  10. Leejinhui

    Leejinhui New Member

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    Ok,this is server problem Unable to solve the player problem.You don't see any reason to compensate me for being hardstuck. OOOOOK,You have a sense of reason。
     
  11. Lareldal

    Lareldal Patience is a virtue <3 Forum Legend

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    This server is free. The only reason to ever spend cash is by choice. Playing private servers, you know there will be bugs and issues, which this server strives to correct as timely as possible.
     
  12. Leejinhui

    Leejinhui New Member

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    But never correct.i can't play games for two days .and thank you for your reply
     
  13. Noyah

    Noyah - Admin

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    You will be able to play after the next server restart.
     
  14. Leejinhui

    Leejinhui New Member

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    I know ,thank you all the same.I have resigned myself.I hope server restart tomorrow,start the weekend
     
  15. FuRiouS

    FuRiouS Legendary Member

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    Are you not able to make a new character and play on that for the time being?
     
  16. Noyah

    Noyah - Admin

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    Well I believe it will be soon.
     
  17. Leejinhui

    Leejinhui New Member

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    thank you for your concern,I can already get into the game:)
     
    FuRiouS likes this.
  18. Noyah

    Noyah - Admin

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    Great news :) Enjoy playing!
     
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