Resolved EU Rewards

Dear Admins/Staff/Members,
Is there anyone else who had the problem that the game told you that you already had you EU rewards claimed even tho you didnt do anything?
I was logged on the NA server the whole day because i thought that the pearls would get transfered to EU so i 'farmed' that but that wasn't the case.
Now im logged into EU but i cannot claim in the challenges section my T7 horse and the other rewards :

https://imgur.com/a/SUMsMzT EU
https://imgur.com/a/1dTH7vr NA

If it's still possible i would like the 2 rewards transfered to my EU account since i wasn't online for the day? otherwise it would be really bs.

Thankyou in advance for your response.

Kind regards,
MuwGeneral

For some reason i can collect it right now, the button highlightened.
This problem is solved!