Solved Game crash loading presets for Nova

Hi guys, I am so puzzled because of the crash when loading the customization file for the new Nova class.
I have tried wiping the cache files in the Documents folder and the Force Check on the client but nothing helped.
I am wondering if anyone got any idea about this issue?
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Well, problem solved.
Finally, find the converter on the page left bottom after login into your account.

 

Have you tried to convert it at our web site?

 

Problem solved. Thank you so much!!!
This problem takes me the whole day to find the solution. I should ask earlier.

 

Anytime! ^^
Problem solved, topic closed.