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Client Issue Gamez Launcher Stopped working!!! HELP TO FIX!!

Discussion in 'Problems' started by eriac01, Apr 30, 2017.

  1. eriac01

    eriac01 Proficient

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    Help guys!!!

    how to fix this!!!
     
    eriac01, Apr 30, 2017
    #1
  2. Mae

    Mae Maeow ｡＾･ｪ･＾｡

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    Have you tried restarting your computer?
     
    Mae, Apr 30, 2017
    #2
  3. eriac01

    eriac01 Proficient

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    already done
     
    eriac01, Apr 30, 2017
    #3
  4. Mae

    Mae Maeow ｡＾･ｪ･＾｡

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    Same result?
     
    Mae, Apr 30, 2017
    #4
  5. eriac01

    eriac01 Proficient

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    yeah same result!!
     
    eriac01, Apr 30, 2017
    #5
  6. Kessie

    Kessie alis volat propriis Forum Legend

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    1. Open your folder, try running the launcher from there.
    2. If nope, check your Task Manager, see if there is any aion.bin listed there. Remove it if so.
    3. If nope, re-install your Gamez Launcher.
    4. If nope, go to your Aion folder again, right click -> 'Properties' -> untick 'Read-only' -> 'Apply to all subfolders as well' -> 'OK' -> Run your game.
    5. If nope, check if your Microsoft Visual C++ 2015 Redistributable Package (x64) is still installed on your computer.
    6. If none helped, for now run your game via GamezAION BAT file in your folder.
     
    Kessie, Apr 30, 2017
    #6
    Mae likes this.
  7. eriac01

    eriac01 Proficient

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    how to re-install the launcher? i cant find it!
     
    eriac01, Apr 30, 2017
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  8. eriac01

    eriac01 Proficient

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    then i try the BAT file, after i log in, it will hung up then stop!
     
    eriac01, Apr 30, 2017
    #8
  9. Mae

    Mae Maeow ｡＾･ｪ･＾｡

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    Mae, Apr 30, 2017
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    Kessie likes this.
  10. Kessie

    Kessie alis volat propriis Forum Legend

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    If even re-installing the Gamez Launcher in your folder didn't help, there is a possibility that your account got (hard)stuck. In that case leave one of your IGNs below and we will try unsticking your character manually. I can only imagine this scenario if you have recently played the game but now it gives this error out of the sudden (perhaps after a sudden disconnection while playing).
     
    Kessie, Apr 30, 2017
    #10
  11. eriac01

    eriac01 Proficient

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    IGN: Leonhartsaijou

    but i think its not im my account or my char is the problem i think its the gamez file..
    i try the troubleshoot compatibility and it said the theres have a file missing thats why it need to re install.
     
    eriac01, Apr 30, 2017
    #11
  12. Kessie

    Kessie alis volat propriis Forum Legend

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    If you let me teamviewer you, we can find out what's causing it very quickly. Download Teamviewer (takes a second to google and install it) and private message me its ID/Password (bunch of numbers).
     
    Kessie, Apr 30, 2017
    #12
  13. eriac01

    eriac01 Proficient

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    ok wait i try to dl teamviewer.
     
    eriac01, Apr 30, 2017
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  14. eriac01

    eriac01 Proficient

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    I cant continue the installing process of teamviewer!
     
    eriac01, Apr 30, 2017
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  15. Fendi

    Fendi ♔ (っ◔◡◔)っ Forum Legend

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    Fendi, Apr 30, 2017
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