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Solved heeeeelpthe game does not start

Discussion in 'Problems' started by seidon, Dec 31, 2020.

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  1. seidon

    seidon New Member

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    Help me please, download the game, it was updated but when I start the game, the game opens and the screen remains black as if it were loading, the gamez logo does not appear and the game closes within minutes.
     
  2. xMovingTarget

    xMovingTarget MadKing

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    Put an exception to the gamez folder to your anti virus and firewall. Should fix it.
     
  3. Puffery

    Puffery ᴘᴜꜰꜰ ᴛʜᴇ ᴍᴀɢɪᴄ ᴅʀᴀɢᴏɴ Forum Legend

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    Can you hear background music?
    Try:
    • Setting exceptions for your antivirus/firewall
    • Changing Resolution
      • Navigate to the following directory in your computer:

        Code:
        %userprofile%\Documents\Black Desert
        Open the GameOption.txt with any text editor (e.g. Notepad, Notepad++, Sublime Text or Atom) and edit the following lines:

        Code:
        windowed = x
        width = xxxx
        height = xxx
        To the following:

        Code:
        windowed = 2
        width = 1920
        height = 1080
        File -> Save As -> GameOption -> Save -> Yes
     
  4. seidon

    seidon New Member

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    clear the game options and I was able to enter without problems then reset all the factory settings and it was without problems
     
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  5. Puffery

    Puffery ᴘᴜꜰꜰ ᴛʜᴇ ᴍᴀɢɪᴄ ᴅʀᴀɢᴏɴ Forum Legend

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    Glad you got it working again. If you have any issues or you need this thread reopened, just private message me here on the forums.
    \\Closed. Problem resolved.
     
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