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Common Errors and Solutions New user

Help on error: "Account not found or password incorrect"

Discussion in 'Problems' started by mulefarm23, Apr 29, 2020.

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  1. mulefarm23

    mulefarm23 New Member

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    Please help I am having an error when trying to get into the game.
    After launching the game and pressing Start on the BDO window, it gives me an error "Account not found or Password incorrect"
    I have logged in and out of gamezbd.net and the launcher so my password is clearly correct. I also did a file check on the launcher and still didn't fix.
    This only started happening after the April 29 patch.
    Heres a gif of what happens: https://gyazo.com/ea150ec7a5e077f3d36a9c37e02c266e
     
    mulefarm23, Apr 29, 2020
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  2. mulefarm23

    mulefarm23 New Member

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    Issue is now resolved, Kolka reached out and helped.
    Problem was I had spaces on my password..
     
    mulefarm23, Apr 29, 2020
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    loboram likes this.
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