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HELP PLEASE

Discussion in 'Problems' started by Zaido, Oct 20, 2014.

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  1. Zaido

    Zaido ♠Target +++++D♠ Forum Legend

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    I donated today in gamezaion.com by using smart pasaload suddenly my credit doesn't change??? why?? can u help you me please??

    and how to post a screenshot? should i used paint? please help please please :(
     
  2. Bordy

    Bordy i am chilleriest Forum Legend

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    Just screenshot it and upload it in www.imgur.com, copy the link then post it here.
    As far as I can remember with using Smart Pasaload, you will be asked for a confirmation code, the code will be sent to your mobile phone.
    Question though, is this your first time donating for your account?
     
  3. Zaido

    Zaido ♠Target +++++D♠ Forum Legend

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    http://imgur.com/iPxsZtR heres my screenshot sir i did not screen the first one because i though my credit was added but it doesn't :( help please

    http://imgur.com/Z9sHak8 and this is what happened next sir, after i try to vote and my credit has been added, by 40 credit but the load that i donated doesn't add :(

    this is the image after i vote http://imgur.com/oXCMEpW
     
    Last edited: Oct 20, 2014
  4. Bordy

    Bordy i am chilleriest Forum Legend

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    That screenshot tells nothing except for how much credits you have at the moment. Try answering the questions I'm asking.

    Is this the first time you're donating for your account?

    Did you receive any confirmation code on your mobile phone?
     
  5. Zaido

    Zaido ♠Target +++++D♠ Forum Legend

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    its not my first time sir, yes there has i code and i folllowed it after, PasaBayad : to proceed with you transaction enter the following PIN on the website SP2TNTN9
    this is the code i incode in it SP2TNTN9
    after thrs a mssg and replied Pasabayad 10/20/2014 02:52:17 PM: Thank you for your purchace.
    639192660998 has been decducted P200. Tranz No: 814794452

    I did not screenshot the first one that tells you its successfully donated. :( :( because i though its added already im to confident on it, coz its not my first time to donate in pasa load sir :( :(

    but this is the first time my credit doesn't added when im donating :(
     
    Last edited: Oct 20, 2014
  6. Bordy

    Bordy i am chilleriest Forum Legend

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    Sometimes it takes time for the credits to be posted on your account. Give it 2-3 hours. Since you already have the confirmation, I'm pretty sure your credits will go through. Please be patient.
     
  7. Zaido

    Zaido ♠Target +++++D♠ Forum Legend

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    ahhhhhhh ok sir, this is the first delayed sir. Before when im donating by pasa load after transaction the credit is added in time.
    Hope so sir i will wait for 2-3hours and if doesn't added what should i do sir? should i post another thread sir? or i will directly post a reply here???
     
  8. Bordy

    Bordy i am chilleriest Forum Legend

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    Just reply here. If your credits doesn't go through, you need to contact the payment service you used for donating.
     
  9. Zaido

    Zaido ♠Target +++++D♠ Forum Legend

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    ok sir thank you the info,
    I'm using smart pasa load sir? how to contact their payment service ? if nothing will happen?
     
  10. Bordy

    Bordy i am chilleriest Forum Legend

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    Try calling Smart Communications, they have a specific department for payments via mobile.
     
  11. Zaido

    Zaido ♠Target +++++D♠ Forum Legend

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    Ok sir thank you, i will just post here after.
     
  12. Zaido

    Zaido ♠Target +++++D♠ Forum Legend

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    Sir?? My credit doesn't change:( :( :(
     
  13. Bordy

    Bordy i am chilleriest Forum Legend

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    Last thing you can do right now is wait until tomorrow for the credits to come through. If by then no credits have been posted on your account then I suggest you call Smart Communications as I've mentioned before.
     
  14. Zaido

    Zaido ♠Target +++++D♠ Forum Legend

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    http://imgur.com/79Xt1Ei here sir i donated again and its success,but my previous load is fail i spent already 300php load but, only 100php is successfully donated and added a credit :( :( i lost my 200php :( :(
     
  15. Bordy

    Bordy i am chilleriest Forum Legend

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    Just wait for it till tomorrow. If it doesn't go through still, contact Smart, they have a specific department for payments through mobile.
     
  16. Zaido

    Zaido ♠Target +++++D♠ Forum Legend

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  17. Zaido

    Zaido ♠Target +++++D♠ Forum Legend

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    Good morning sir
    Good news the credit is added already:) just wanna say thank you for helping and for the info:)
     
  18. elvin ordinan

    elvin ordinan New Member

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    I got also trouble here please help?....

    When I start to use the new Item pack 4.7 my gamezaion game is having some trouble.....is exit apparently, it said "this program is not available in this country" I ask help from those sites pertaining to this but I got more trouble.....Iv'e lost the l10n files...then I ask...but again more and more mind blowing trouble I've encounter, so then I decide to delete the game, all the files inside it, but the thing in some files can't be deleted..Thought that is could be okay so I download the NCSoft launcher... but it hurts so much when it turns out that it can't initialized, that soo embarrassing for I made a mistake...please help me for this trouble I made...
     
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