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Common Errors and Solutions New user

Resolved how to fix black screen pls

Discussion in 'Problems' started by fortmax07, Nov 8, 2018.

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  1. fortmax07

    fortmax07 New Member

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    when i start the lancher i got black screen and i can hear the sound of the game pls help me to fix it
    upload_2018-11-8_17-20-32.png
     
    fortmax07, Nov 8, 2018
    #1
  2. Inferion

    Inferion Expert

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    Are you playing on a laptop or desktop?
     
    Inferion, Nov 8, 2018
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  3. fortmax07

    fortmax07 New Member

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    in laptop
     
    fortmax07, Nov 8, 2018
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  4. Inferion

    Inferion Expert

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    Can you take a picture of your DXdiag. Window Key + R = Type dxdiag
     
    Inferion, Nov 8, 2018
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  5. fortmax07

    fortmax07 New Member

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    upload_2018-11-8_18-2-20.png
     
    fortmax07, Nov 8, 2018
    #5
  6. Inferion

    Inferion Expert

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    Can you click the Display Tab. Sorry forgot to mention it.
     
    Inferion, Nov 8, 2018
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  7. fortmax07

    fortmax07 New Member

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    upload_2018-11-8_18-9-6.png

    upload_2018-11-8_18-10-25.png
     
    Last edited by a moderator: Nov 8, 2018
    fortmax07, Nov 8, 2018
    #7
  8. Inferion

    Inferion Expert

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    Ayt sadly you cant play the game with that setup. Your only using a Integrated GPU. Your laptop doesn't have a stand alone GPU from Nvidia or AMD.
     
    Inferion, Nov 8, 2018
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  9. fortmax07

    fortmax07 New Member

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    but i was playin in official srv
     
    fortmax07, Nov 8, 2018
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  10. Inferion

    Inferion Expert

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    on gamez launcher go to settings and check if you could lower the settings there.

    If there is no option to lower down the settings for the game then we need a dev here
    @Kolka
     
    Inferion, Nov 8, 2018
    #10
  11. fortmax07

    fortmax07 New Member

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    i cant change in this lancher
     
    fortmax07, Nov 8, 2018
    #11
  12. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Staff Member Admin

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    Noyah, Nov 8, 2018
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  13. fortmax07

    fortmax07 New Member

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    thanks im update the nivedia driver now
     
    fortmax07, Nov 8, 2018
    #13
  14. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Staff Member Admin

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    Let me know if there's any difference.
     
    Noyah, Nov 8, 2018
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  15. fortmax07

    fortmax07 New Member

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    dident work the same problem
     
    fortmax07, Nov 9, 2018
    #15
  16. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Staff Member Admin

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    Did you reroll nvidia driver? Apparently the latest update (laptop drivers) has not yet been properly adapted with the server and that is why you see a black screen and hear background music.
     
    Noyah, Nov 9, 2018
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  17. fortmax07

    fortmax07 New Member

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    yes i i reroll it i update it manual in easy driver step by step

    why i can play in official srv and i cant in this srv i try evrything
     
    Last edited by a moderator: Nov 10, 2018
    fortmax07, Nov 9, 2018
    #17
  18. cocosul

    cocosul Guest

    Last edited by a moderator: Nov 10, 2018
    cocosul, Nov 10, 2018
    #18
  19. fortmax07

    fortmax07 New Member

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    fortmax07, Nov 10, 2018
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