I bought a frigate registration certificate, and when I took it out, I found it was not in my backpa

I bought a frigate registration certificate, and when I took it out, I found it was not in my backpack or in the trade warehouse

Sorry, my English is not very good

 

I'm sorry, where did you bought it from? Central Market? If so, it should be on your Central Market Storage.
Have you checked if the transaction was successful?

 

Yes, I bought it in the central market. My money has been deducted, but the items are not stored in the central market, the character backpack and the warehouse

 

Okay, thank you for clarifying. Only @Kolka or @Noyah may further assist you, please, contact them with as many information you can provide (account/character name that did the transaction, server and such).
Please, send a direct message to them here on forums (just click their tagged name above and Start a Conversation) or @kolkasan on Telegram ( https://t.me/gamezbd ).