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I just donated but not sure if it worked or not, is this normal?

Discussion in 'Problems' started by RevelationsOn, Feb 7, 2018.

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  1. RevelationsOn

    RevelationsOn Proficient

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    I just donated but not sure if it worked or not, is this normal?
    How long does it take? I donated via paypal. Is there a specific turn around time and depending on how much was donated?

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  2. Iraddr

    Iraddr ❤Pure Heart❤

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    [QUOTE="RevelationsOn, post: 2103343, member: 126897"Is there a specific turn around time and depending on how much was donated?

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    the amount of money you donated for will not influence the time it requires on giving you the "tokens" you deserve...the MAX you have to wait for it's around 48h, if in 48h you will not receive your tokens then contact super-rewards system explaining your situation...usually it takes some mins or ours if the transiction is successful.
     
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  3. RevelationsOn

    RevelationsOn Proficient

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    the amount of money you donated for will not influence the time it requires on giving you the "tokens" you deserve...the MAX you have to wait for it's around 48h, if in 48h you will not receive your tokens then contact super-rewards system explaining your situation...usually it takes some mins or ours if the transiction is successful.[/QUOTE]Thank!

    Sent from my Excite Prime 2 Pro using Tapatalk
     
  4. Ponpon

    Ponpon Proficient Forum Legend

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    yes this is normal u will get ur credits in few hrs or if ur unlucky in 24 hrs =)
     
  5. RevelationsOn

    RevelationsOn Proficient

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    Seems like I am unlucky :(
     
  6. Lareldal

    Lareldal Patience is a virtue <3 Forum Legend

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    It's usually right away with a relog or a few hours, but it can take up to 48 hours to credit to your account. If it passes 48 hours, contact super rewards, with your receipt, and they should be able to help you.
     
  7. RevelationsOn

    RevelationsOn Proficient

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    Wait, what receipt???
     
  8. Lareldal

    Lareldal Patience is a virtue <3 Forum Legend

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    Check your email for confirmation of your payment. this is your receipt.
     
  9. RevelationsOn

    RevelationsOn Proficient

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    3 attempts, no emails so far.
    2 via paypal and 1 via skrill still no emails.
     
  10. Iraddr

    Iraddr ❤Pure Heart❤

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    the last one you did that you should send after 48h if you still will not receive your creds...about this talk in PM and not in public to any BDO staff member
     
  11. Lareldal

    Lareldal Patience is a virtue <3 Forum Legend

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    If paypal did not send you any email, then it's likely that your payment did not go through.
     
  12. RevelationsOn

    RevelationsOn Proficient

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    Hi Mod Lareldel,

    So you mean if there is no email confirmation as soon as I tried to pay, then it won't go through? no need to wait for 48hours?
    Are there any other payment methods? My friend in game told me that they can use a local mobile prepaid in Philippines but I dont see those options (Globe, Smart etc) :(
     
  13. Lareldal

    Lareldal Patience is a virtue <3 Forum Legend

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    Paypal sends email confirmation. My advice is to contact them to see if it did or not, or your bank.
     
  14. RevelationsOn

    RevelationsOn Proficient

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    Please mark this as resolved. Super rewards sucks for real sorry for the word. Paypal had no issues, my bank also had no issues but super rewards on the other hand kept on pending my payment.
    Used a different payment method which is RIXTY / MOL points and worked flawlessly. Hoping to get a tier 9 horse from my breeding soon lol!

    Thanks for the fast response guys!
     
  15. Lareldal

    Lareldal Patience is a virtue <3 Forum Legend

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