item pack bug

i have sent a orb...to my friend for he to upgrade it to +15 and now he cant send it back...and he didnt steal it...he cant send it... and i bought it in 2000 credits.please help :sad:
i have a picture...


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This item is tradable whether you bought it in a shop or not so I don't know why you are having problems with it.

Also about the items.pak...
I know a few people have had issues with the items.pak not working for them but just in case...

-Make sure you have the correct items.pak (The one Slushe posted is in my sig)..there are a few of them going around.

-Do you have it in the right place? Program Files\NCsoft\Aion\Data\items

-Only items.pak that should be in the items folder is the new one. Make sure old one is taken out and placed somewhere else in case you need it in the future.