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Common Errors and Solutions New user

keeping disconnect

Discussion in 'Problems' started by shallowdream, Sep 5, 2021.

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  1. shallowdream

    shallowdream New Member

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    When I logged in to the game, it kept disconnect. Connected and then disconnect.
     
    shallowdream, Sep 5, 2021
    #1
  2. Jujuba

    Jujuba Legendary Member Forum Legend

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    Have you tried a VPN? You probably have package loss between you and server.
     
    Jujuba, Sep 5, 2021
    #2
  3. shallowdream

    shallowdream New Member

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    I live in the western United States and It hasn’t happened before, until today
     
    shallowdream, Sep 5, 2021
    #3
  4. Jujuba

    Jujuba Legendary Member Forum Legend

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    Try clearing your cache and/or force check your files.
     
    Jujuba, Sep 6, 2021
    #4
  5. shallowdream

    shallowdream New Member

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    i tried, won't work.
     
    shallowdream, Sep 6, 2021
    #5
  6. Jujuba

    Jujuba Legendary Member Forum Legend

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    If you tried clearing cache/force check and it didn't work, than it's probably your connection.
    Have you tried a Ping Network Test? Which server you play? I'll provide IPs from both servers so you can test it.
    NA: 192.99.149.135
    EU: 51.77.85.102
     
    Jujuba, Sep 13, 2021
    #6

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