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Mutliple Issues (Mainly Donation)

Discussion in 'Problems' started by OfficialFroboy, Sep 18, 2013.

  1. OfficialFroboy

    OfficialFroboy New Member

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    I have two issues to address.

    Firstly, I was unable to recover my Forums account, thus having to make this new one under a new email
    because when I tried the password recovery for my old account under the old email, I would never receive
    anything.
    ****As long as having two (2) separate forum emails doesn't effect my In-Game account, then this isn't
    that big of an issue. I'm fine with the new username and what not.


    SECOND and most IMPORTANT
    Donation
    I have sent multiple emails to both "[email protected]" & "[email protected]"
    both resulting in no response.

    That is why I am here. I have made a donation and would like to simply resolve the missing
    credits. Below I have a copy of an email I had sent with some personal info removed.

    Please help me out by getting this resolved. It would be greatly appreciated.
    Thank you! :joyful:

     
  2. Deathangel

    Deathangel True Chill Forum Legend

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  3. OfficialFroboy

    OfficialFroboy New Member

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    Thank you! I'll start through with the process right away.

    Thanks again, as I said, it's greatly appreciated!
     
  4. Deathangel

    Deathangel True Chill Forum Legend

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    No problem.

    Just a small reminder: GamezAion GameMasters (AMs) are not responsible for issues which might come up with donations.The payment company (Payment wall / Super rewards) handles that, if you have got any issues with their methods you should try to contact them directly.
    Anyhow, donations can take up to several hours/days to be processed, since they need to verify your payment (in order to avoid frauds).
     

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