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My account can't login even UserCP or in Game

Discussion in 'Contact Us' started by Remilia, Feb 4, 2018.

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  1. Remilia

    Remilia New Member

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    2.png my account can't login on 2018/02/02
    it tell me INCORRECT USERNAME OR PASSWORD
    and i go to http://forum.gamezbd.com/forgotpw.php to reset my password
    but it says Email not found

    i use it(User cp) on 2018/01/24
    and my mailbox also recive a change password request mail

    please help my account

    my account:***
    my email:****

    @Carl @Kolka @Noyah
     
    Last edited by a moderator: Feb 4, 2018
    Remilia, Feb 4, 2018
    #1
  2. Noyah

    Noyah The Heart of the Place Admin

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    Interesting, the only reason I can think of right now is maybe your account has been disabled for security reasons.
    I will ask @Carl to check what happened with your account and I will contact you via private message as soon as I get more information regarding your account.
     
    Noyah, Feb 4, 2018
    #2
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