My Char is roll-backed! Help please.

My family name is HITMASCHINE. i was 60 also i had pen recently updated. Now everything gone. Quests, items, level, exp. Can someone explain me what happened ?

 

Hmmm, sounds like you have shared your account, or that you bought it from someone, who has now screwed you over

BUT I am simply unable to answer that question, because I am NOT a part of the staff. However it would be useful to know a bit more, about your situation. Can you explain exactly what has happened to your account and character?

 

I've done main quests until valencia. Also i was level 60. I got recently updated pen boss gear. After all these things i closed the game. When i open it again a few days later my characater was level 57. Like %30 or %40 of process roll-backed. I didnt buy the acc it is mine. How can i send tickets to game masters or whoever solve this problem. Maybe they can check my account in order find out what happened. Anyways thanks for your answer.

 

f*ck i was playing at eu. Accidently switched na sorry. close topic plz.