My items VAnish :(

my IGN is Isaiha(glad asmo) or lltakeoll(templar elyos) i was former elyos now I am an asmo.

When i want to change race i put all my items in account warehouse
When i created asmo i saw my items in the account warehouse
then i pull it out after 30 mins my items were vanish i dint know that will happen
There was no warning that the items in the account warehouse will be deleted to
since this is the first time i use forums i dont know what to do i talk to some AM
Even the senior AM they told me only an HGM could help me please help me with my
problem i work hard for almost a year for those items they just disappeard after 30 mins
please help me



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I hope they fix this problem. Good luck

 

you should have whispered a staff member and asked them about race transferring
unless you know 100% what your doing is safe always try to contact an am first :x
and anyways to return your items you would need proof of each item that was in the account warehouse

 

Same thing happened to me just now. I haven't played for quite a while and decided to give it another shot. I put items in my account storage and when I changed toons to get the items out they were gone. I don't know what happened or why...any help?

 

i am kinda scared to swich items between chars now

 

someone put a abg set in the account wh and swicth chars XD

 

Well, I did this once. I kept one elyos character and I wanted to have my 500 speed scrolls +other stuff to the asmo side as well. So when I deleted my ely to make asmo the scrolls + other stuff was gone.