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Need some help logging in locked out of account

Discussion in 'Problems' started by Mudd1030, Dec 26, 2021.

  1. Mudd1030

    Mudd1030 New Member

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    so I've tried many things to log in but nothing is working. I've reset my password prolly 9 times now and it still says its not correct and i get locked out every time 15mins. ive tried to reset on the website and the launch client and still don't work. i even made sure to copy and past the temp password and even trope it out making sure all caps and non caps are correct. and still nothing even made sure my username wasn't case sensitive. even waited 20-25 mins maybe it was an issue on there end and had to wait a little bit but unfortunately still nothing is working I've been locked out now prolly 4-5 times and its getting kind of old. could use some help plz thx. if u have any ideas im open to suggestions.
     
  2. leonix

    leonix New Member

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    Same problem , very annoying
     
  3. loboram

    loboram Respected Member Forum Legend

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    Hmmm...sounds kinda like you purchased an account, and the staff found out about the sale...Sure I am just speculating and have NO idea.

    The best thing I can suggest, is to wait for a day, do the password reset Once, then check the most obvious errors and solutions section: https://forum.gameznetwork.com/threads/gamezbd-errors-and-solutions.210464/

    Oh yeah, one thing that isn't actually listed in there, is that you Cannot just use the retail-BDO-game version with the GamezBD-servers. You will Have to download the GamezBD-client version: https://forum.gameznetwork.com/threads/download-mirrors-client-v3428-community-provided.210022/

    Hope that this helps...if not I suggest that you start a Conversation with Kolka (the main problem crusher), just mouse-over your forum username, and choose Conversation.
     
  4. leonix

    leonix New Member

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    Not the case for me , i managed to find my old pass and log in and out at this point with no issue .
    But last night i wanted to log on the web and couldnt , so i reseted pass 2 times and the server didnt loged the change .
     
  5. loboram

    loboram Respected Member Forum Legend

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    well...I think it says that it can take some time before the new password request is received...so as I said, the best way to deal with it, is Not to spam new password requests, but just be patient and wait for an hour or two...there are loads of other things you can do, than just sit around waiting ;)
     
  6. cantloggin

    cantloggin New Member

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    i have the same problem, i did resett my password like 20 times now and its not bought i registered it on my old computer, got a new one and try to logg in after months. now it says my password is wrong
     

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