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Common Errors and Solutions New user

OS Platform Error

Discussion in 'Problems' started by Perverted, May 7, 2018.

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  1. Perverted

    Perverted New Member

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    I get this whenever I try logging in. My stuff seems up to date. But it continuously gives me this error. Should I redownload? https://i.gyazo.com/9f11a60569a042fb8fa06c7e6b30563a.png

    Update:
    I tried to reinstall the launcher but it keeps failing to install the necessary C++ components. How do I make the installation work?

    Not even sure at this point if it matters if I have these files. Since I never had them before.
     
    Last edited: May 7, 2018
    Perverted, May 7, 2018
    #1
  2. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Admin

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    Go to Control Panel -> Programs and Features and uninstall Microsoft Visual C++ 2012 Redistributable Package (x64) and (x86).
    [​IMG]
    You can download it again through the launcher's installation, or through the following links:
    Microsoft Visual C++ 2012 Redistributable Package (x64)
    Microsoft Visual C++ 2012 Redistributable Package (x86)

    If the problem persists and the visual c++ keeps failing, download the .exe version of the launcher which doesn't require installation: Click to download
     
    Noyah, May 7, 2018
    #2
  3. Perverted

    Perverted New Member

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    I have done all of these things & it still gives me the same OS error provided in my screenshot.
     
    Perverted, May 7, 2018
    #3
  4. Noyah

    Noyah ᴜɴғᴏʀɢᴇᴛᴛᴀʙʟᴇ Admin

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    Turn off your antivirus and then launch the launcher.
     
    Noyah, May 7, 2018
    #4
    cocosul likes this.
  5. Perverted

    Perverted New Member

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    I turned off my malwarebytes completely & exited it. I also turned off windows defender. Still the same issue.
     
    Perverted, May 7, 2018
    #5

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