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problem can't enter.

Discussion in 'Problems' started by Taiga, Feb 10, 2017.

  1. Taiga

    Taiga Getting there

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    please, anyone knows how to fix this? can't enter always now processing. i've try to close the client and do it again, still the same..

    2017-02-10_870222.JPG
     
  2. Dante

    Dante Proficient

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    I can't even come to loading screen lol... there is kakaogames and after that pearl abyss and after that black screen.... :(
     
  3. SFNS

    SFNS New Member

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    Could you provide us with some more information please?
    Are you using the Gamez Launcher or the standard BDO one?
    Is BDO blocked by your firewall?
    Have you tried disabling your anti cheat?
    Have you tried letting this window sit up for 5 minutes to check if it actually goes away?
    Please reply with the information above and I'll do my best to help you.
     
  4. SFNS

    SFNS New Member

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    The black screen can persist for up to 10 minutes during the first time playing on the server or BDO in general.
    Try giving it some time and see if it goes away.
     
  5. Taiga

    Taiga Getting there

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    my computer don't have anti cheat or anti virus here and my firewall is off
     
  6. SFNS

    SFNS New Member

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    Are you using the Gamez Launcher or the standard BDO one?
    Have you tried letting this window sit up for 5 minutes to check if it actually goes away?
     
  7. Taiga

    Taiga Getting there

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    i used the gamez bd launcher.
    yes, i tried letting this window sit up for 5minutes, nothing happen.
     

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  8. SFNS

    SFNS New Member

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    Do you have MSI Afterburner or RivaTuner installed on your computer?
    If so make sure they are both turned off before attempting to start BDO.
     

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