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Discussion in 'Problems' started by crackbaby, Aug 31, 2011.

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  1. DOndee

    DOndee Filipino Pride 2019 Forum Legend

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    You have to ask help from a Senior AM for the issue number 1. Make sure to provide these infos : IP address, Username, Atleast 1 character name.
     
  2. Wangfei

    Wangfei Mommy Jessie | 林辰秀

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    Yes I will wait for the SAM response, cause I have already PM SAM about 3 weeks ago, but no one answer me, maybe they are too busy with their jobs :) Thanks for the reply Mr. Dawndeeeee :D
     
  3. Noldor

    Noldor New Member

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    ahah, when you fix it say to me, i want know how :unsure:))
     
  4. Smartik1

    Smartik1 Walking F.A.Q. Forum Legend

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    I just checked and I see all of it. I would say try getting on a proxy to see if it is your country IP that does not support these. I had a similar issue with retail giveaways saying no offers when I lived in the UAE while my friend elsewhere saw them just fine.
     
  5. Wangfei

    Wangfei Mommy Jessie | 林辰秀

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    [​IMG]


    Uploaded with ImageShack.us

    Sadly all the tabs got the same problems too :|
     
  6. Smartik1

    Smartik1 Walking F.A.Q. Forum Legend

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    Make a new account with some login you don't mind giving away. Log into it to see if the rewards are there, then let someone in a different country log into it to see if they see it. Gamez might just have proxy detection because of proxy voters, it could still be based on your country.
     
  7. Wangfei

    Wangfei Mommy Jessie | 林辰秀

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    Okay I will try it first, thankies Smarty :D
     
  8. Guga

    Guga Master Member Forum Legend

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    About changing email address, you will have to contact Alente about that. And about donation, looks like you are in a wrong place? That section is for offers which doesn't work for all countries, It doesn't work for me either. I never had problems with donation when I tried with super rewards, looks like you are doing something wrong or it's super rewards's problem.
     
  9. XxJulietyyyxX

    XxJulietyyyxX New Member

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    why i can't connected to the serve?

    why I can't log in the server?,when i'm trying to log in the game say that: "you have been disconnected from the server". plzz help :crying:
     
  10. hitokirifake

    hitokirifake meeoooww....

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    u can connected before this??

     
  11. XxJulietyyyxX

    XxJulietyyyxX New Member

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    yes at first, but i uninstall the game and redownload it again and when i try to play it.....then it's just like that
     
  12. hitokirifake

    hitokirifake meeoooww....

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  13. Noldor

    Noldor New Member

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    welcome to my world mate :3
    <<<cant login 3 days>>>
     
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  14. hitokirifake

    hitokirifake meeoooww....

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    just try asking AM/SAM or other ppl about this problem..maybe they can help u..^^
     
  15. XxJulietyyyxX

    XxJulietyyyxX New Member

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    gee thanks ^^ the guide very helpfull
     
  16. XxJulietyyyxX

    XxJulietyyyxX New Member

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    but why gamezaion launcher and ncsoft launcher is driffrent?
    cuz when i try to log in in gamezaion launcher it recuired a driffrent pass and account?
     
  17. Wangfei

    Wangfei Mommy Jessie | 林辰秀

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    I have a new account now and I login into website and donate superrewards, there is the items, but when I back to my main acccount, there is no items to display in superewards :unsure:

    Idk, but Im sure its my account or superrewards bugs xD
     
  18. Meanz

    Meanz Tonight, we CHILL in Hell! Forum Legend

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    The menu that you are looking for is above the menu that you are showing in the pictures. It should be there.
     
  19. Wangfei

    Wangfei Mommy Jessie | 林辰秀

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    Here the different [Left is my new acc] [Right is my main acc] :

    [​IMG]


    Uploaded with ImageShack.us
     
  20. Meanz

    Meanz Tonight, we CHILL in Hell! Forum Legend

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    Yes, that's how it should be. No idea to be honest. It should be there. Will contact the Seniors. See if they have any ideas.
     
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