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Solved Server selection and name change ticket

Discussion in 'Problems' started by Kingkinky, Jul 22, 2015.

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  1. Kingkinky

    Kingkinky New Member

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    Hi I moved a toon from Siel to Lumiel yesterday and now i cant get the server selection button to work.I managed tro get it work once yesterday but now it wont work again.Second thing is i didnt recieve my name change ticket cause i had deleted one with the same name not long before i transfered thew toon over so i have to change the name,I didnt get a ticket.Some help with these issues please
     
  2. Jessica

    Jessica Guest

    you only get a name change ticket if you transfer a character with a name that already exists in the destination server. About the server selection its a server-side issue and you will just have to retry multiple times but in a manner that you must wait some minutes before u try to login again after clicking the server select button.
     
  3. Kingkinky

    Kingkinky New Member

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    lol thats what happened lol
     
  4. Jessica

    Jessica Guest

    but u wrote here that you deleted it BEFORE you did the transfer that means no same name char exists in the destination server? OK I'm confused.
     
  5. Muamon

    Muamon - Myśtîçãł

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    If by doesn't work you mean " I get reconnect " wait 30 seconds and then try again.
     
  6. Kingkinky

    Kingkinky New Member

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    Ok i will keep on trying but about the name change the name wasnt completely deleted from Lumiel and by the time the transfer was complete it gave me the name i had before with the _UNK at the end of the name so i should have gotten a name change ticket never got one

    ok so what about that name change ticket that still isnt resolved

    the deletion wasnt complete the the transfer was so there was a toon was the same name thats why i now have _UNK at the end of Shootest
     
    Last edited by a moderator: Jul 22, 2015
  7. Dimitra

    Dimitra 安心。 Forum Legend

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    Apparently you are not the only one who is missing their name change ticket. Another player reported the same to me about not receiving a ticket. I tested it myself and you're both right, I didn't receive one either even though my name was changed to _UNK. Another bug to add to the list I guess :p

    Thanks for letting us know. I've added it on our to-do list. As for your name, we'll see what we can do for you.
     
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