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Smart Guard error for Win10 Pro 20H2

Discussion in 'Problems' started by logankioma, May 11, 2021.

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  1. logankioma

    logankioma New Member

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    error code:0301 C00000BB (Windows 10 "Core Isolation" feature is not suported)
    Hello, I can't connect to the game because of this error, I've tried several solutions, including disabling Hyper-V, yet the problem continues. I expect solutions, the specific problem is the Smart Guard.
     
    logankioma, May 11, 2021
    #1
  2. saintsmc

    saintsmc New Member

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    I have the same issue as well ^
     
    saintsmc, May 11, 2021
    #2
  3. Kolka

    Kolka <Prison Officer> Staff Member Super Moderator

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    did u try it:

    1. Start command line from Administrator
    2. To remove problem Windows update execute follow command
    wusa /uninstall /kb:5001391
    click "Yes" and wait until operation ends
    3. Restart PC
     
    Kolka, May 12, 2021
    #3
  4. logankioma

    logankioma New Member

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    I can't uninstall it because I don't have this update on my Windows10.
    This error occurs due to SmartGuard incompatibility, so you lose a good amount of player for not solving the problem, because in the Official BDO you have no problems connecting.
    Unfortunately I will not play on Gamez if for that I will need to format and use other windows, it is the commitment of the gamezbd management to resolve this, I believe that replacing SmartGuard with another compatible one would be more practical.
    I love GamezBD, but I will not change my windows10pro, and many have the same problem that I have.
     
    logankioma, May 30, 2021
    #4

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