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Smartguard won't let the game start

Discussion in 'Problems' started by Enferlain, Sep 2, 2020.

  1. Enferlain

    Enferlain New Member

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    Basically the title. Shows some vague error message and the game won't start up after logging in and clicking start. Windows installation is on Insider version.

    upload_2020-9-2_20-36-49.png
     
    Enferlain, Sep 2, 2020
    #1
  2. Puffery

    Puffery ᴘᴜꜰꜰ ᴛʜᴇ ᴍᴀɢɪᴄ ᴅʀᴀɢᴏɴ Forum Legend

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    What OS are you using? If its windows 10, are you running version 20h2?
     
    Puffery, Sep 2, 2020
    #2
  3. PrestonGarvey

    PrestonGarvey Proficient

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    make sure you set your antivirus to skip that folder all together where you have the game installed. thats what i do...
     
    PrestonGarvey, Sep 2, 2020
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    Puffery likes this.
  4. Enferlain

    Enferlain New Member

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    Yeah it's upload_2020-9-3_0-12-50.png
    I think smartguard doesn't support insider builds of Windows, so I can only revert back to a normal version. I'ts a solution I guess but not really a good one.
    I'll test this but the problem is probably being on win 10 Insider.
     
    Enferlain, Sep 2, 2020
    #4

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