To Moderators.

Or better call it the thread Necro. xD

 

What the hell is this?

http://forum.gameznetwork.com/showthread.php/56125-Voice-your-mind-(with-restraint)

Even AMs can't try to help?

 

i find it VERY entertaining how they tell you to give constructive criticism and voice your mind, but the moment you actually do it, they tell you that you take things way too seriously, laugh at it and walk away lol

its because they think its a joke when a large portion of the community has a problem that needs addressing that we end up in situations like this to begin with. too bad they havent noticed it yet ^^

 

Hopefully I give you a response that is satisfactory to you, the community, because if it were not for you, none of us would have the positions we do. We owe it to all of you to do our absolute best and I feel that by not responding to this thread we are failing to do that.

I’m going to respond to all of the issues brought up in this thread starting with Autumn’s orginal post.

I agree that moderation in the SPAM forum has increased quite a bit and you are right that moderation in this section should be kept minimal if at all possible. Bella and I have spoken about this and both of us agree that more leniency needs to given to this section of the forum as long as the threads/posts are within the rules.

I agree also with your second statement. This goes hand in hand with the comment someone made about who moderates the moderators. After some discussion between Bella, Bryne, and myself, we have come to an agreement to be more proactive about moderating each other. If we cant come to an agreement amoungst ourselves, we will take the issue at hand to Admins to decide upon and make the final decision.

Your third statement is also true. I admit that I am guilty of doing this myself. I tend to overlook things with certain people and be quite aggressive with others. I am most guilty of this with ex-staff members in particular and will overlook it even when I know they should be given a warning/infraction. Having Bella and Bryne (or any other staff member or member of this community as well) helping out and giving advice to me when they think I’ve done something along these lines will be quite helpful to me and to the community as well.

Adieu’s post. #6

I can understand what you are saying with your statement. This is only one example of why I feel that having us moderate each other will be very helpful in preventing these types of situations. I have noticed some situations myself and spoken with the persons either privately or in staff about their actions.
I will ask however, that if you feel that something is not being resolved in a pm with a staff member that you ask another one of us to step in and assist with the situation. If after you do this and your issue is still not resolved, we can ask an Admin for their input on the situation.

Kisra’s post #9

“i think some ppl want this forum to be just help and trade forum thy dont want community”

That statement is not true at all. All of us enjoy socializing on the forum here and we don’t want to see it become something even resembling this.

Cakebaker’s post #13

Not having the new, clearly written rules posted was not Bella’s fault and I actually had a situation come up myself where I had warned someone for a rule that wasn’t even posted so that led to some embarassment for me. The rules that had been posted were far too vague and didn’t list specific actions that were against the rules.


Lucent #54

I agree wholeheartedly with your statement and something should have been done before it came to the community needing to make a thread like this to have something be done about the things that have been happening here.
I am 100% guilty of seeing these things happening and not really doing much about them because I didn’t feel like it was my place to do or say much of anything. I am not naturally what you call a hard-ass as I think most of you know so I’m just going to have to change. I promise you things will be different from now on and I will step up and say when I don’t agree with things instead of just letting them slide by. I know I can that until I’m blue in the face so I will just have to let my actions speak for themselves.
If you yourself see anything I need to change about how I moderate, as always I am open to hearing feedback from any of the community about what I am doing well and about what I am not doing well.

Lucent #59

The reason the @ threads were made to be against the rules was because it was felt that members were abusing them and making quite a bit of them. I know this goes back to the not moderating the hot spam section so much so - I will speak with Bella and Bryne to see what rules perhaps need to be changed.

Cakebaker #106

Constructive critcism is good for everyone and all of us can use it to better ourselves. I also strongly feel that how you go about it depends on the person you are giving it to. “A) Your rules are quite pointless or idiotic since you don't enforce them half the time they are broken or you break them yourself” Making statements like that is not going to get anything changed or help any of us to better our moderating style.
What it will do is put us automatically on the defensive instead of making us think – Okay perhaps I need to change something. Are some of us going to be more sensitive than others? Definitely and I feel that if you want to give some constructive criticism, you need to also think about the person you are giving it to, the words you are choosing, and how you are going about doing it. If you can attempt to do this, I will support you on it 100%.

Autumn #118

Thankyou for taking the time to go over our current rules to point out those rules you feel need to be changed. I will make sure your submissions are discussed and taken into consideration.

Edixoid #119

When the forum changed over, Lautaro posted new forum rules. After seeing those rules were too vague, Bella got permission to re-write them. If you see anything that you feel needs to be changed in them or to be re-worded, please submit it to us to take into consideration.


I think I have addressed the major issues here. If you feel I left something out or you have any questions, please feel free to post them. If you don’t feel comfortable posting for whatever reason, you can send me a pm here on the forum. I’m also always online in IRC in #GamezNetwork or #CrystalAion.

 

Thank you Ash <3

I'll keep that in mind instead of making public threads.

 

I was about to commence writing my 'wall of text', as my account just got unbanned. As I loaded the page, though. I saw your reply, and it completely surprised me.

I wanna say thanks for actually taking the time to write a reply. It was quite aggravating to see this thread get neglected these last days. Of course, I do wish that this received more attention before 5 days had passed. Nevertheless, thanks again. Despite it not being your complete responsibility, as you're not an official moderator, nor hold the title of super moderator you took the time of replying and addressing the issues brought forward.

I'm satisfied, with the response. <3

 

Despite not receiving a quick reply, I can assure you there was quite a bit of discussion going on about it. When I spoke to someone about what to do about this situation, they said to me basically - You're a Head, step up and do your job. While Bryne and I are not officially moderators, we are responsible for fellow staff members and their actions.

 

Couldn't imagine anyone better for the Head position than you , to be perfectly honest .

 

I understand.

Youz da best!

 

thank you for the detailed answer ^^ you really addressed all the things that needed addressing and hopefully things will change for the better soon

i apologize for my previous provocative comments but it was quite annoying to see an issue that needed addressing get ignored for so long

you are setting a good example for the rest of the staff, keep it up ^^

 

Can this get moved back to general discussion now?

I'll pick through that big post and the thread itself a little bit later tonight and post anything else I feel needs to be addressed. For now, I'd like to ask that when the rules are looked over for revision, (hopefully sooner and not later), that a thread for public input be created. Even those without a moderation history can have good ideas.

 

Well, wrong general discussion, but here is fine too I suppose.

What rules are you waiving or are going to waive in the spam forum? This is the part where mod consistency kicks in. Different GMs do different things, and will defend to the death that they are right, and all of them need to be on the same page.

At the same time, you are going to have to be patient with users who feel it best to question an action in public, so long as they aren't flaming. People often feel that going to a friend of a GM for help won't achieve much, and by posting in a public medium, they can hope to have the exposure to their percieved injustice and hopefully have it resolved both faster and not swept under the rug.

It is still imperative that the actual rules are put where they belong. Enforcing rules that either aren't listed where they should be or actually conflict with the ones that are simply doesn't work for obvious reasons.

This attitude should be mandatory for all GMs. The community itself knows the difference between right and wrong. The collective voice should be louder than that of the GMs. It took close to a week to get a serious response in this thread. Other than yours, the responses I did recieve from GMs were along the lines of: 'oh, you are just being a dramatic *******.' The GM that I wanted to respond has yet to herself. While I'm happy to finally get a positive response, I'm not satisfied with how this thread was handled by the majority of the GM team. I'm not satisfied with how I've been personally treated by the GM team over the last two weeks. Too many jump to conclusions without asking for clarification and stick to that blind conclusion. Too willing to believe that everyone out there wishes them ill will and aren't appreciative.

And I can understand why. I've been in the same boat. Not just here. Just try to be positive.

As true as this is, when you smack people with warnings and infractions that never really disappear despite expiring, that is putting the person that got it on the defensive too. When you lock posts after a short statement of: 'well, this breaks the rules, so locked,' when all they want to do is talk about a moderation decision, that's also going to put people on edge. Instead, post a verbal warning, that such and such is too much, and to tone it down. Give people a chance to correct their own errors.

 

Thread given a serious cleaning and moved back to General Discussion. Please keep it on topic guys.

Bella has already started looking at how the forum rules can be reworded, added to, etc. but definitely a public input thread could be helpful to her and the rest of us when reviewing them.

-----------------------------------

I havent taken a good look yet at the forum rules but just from what I've read here in this thread I know that the @thread issue will be discussed and also the reworded rules you posted will also be discussed. Any other suggestions will be considered as well.

I have been discussing with Bella the moderation inconsistencies we've seen with several members of the staff, including ourselves. We've come to the conclusion we're going to have to make GM/Mod rules stricter and be more consistent ourselves in moderating each other and fellow staff members. We cant do this alone since we are not on the forums every minute so help from the community will also be asked in pointing out inconsistencies.

I don't agree with the community posting problems with staff members in public, however, up until this time the community did not really have a way of getting noticed unless they did so. I would ask from now that if you are having a problem with a staff member and you are not getting a satisfactory response from them in pm, to please pm another one of us to step in and try to rectify the situation for you.

I apologize sincerely for not responding to this thread sooner than I did but at first I wasn't sure how to respond or what to do about it so it took me some time to collect my thoughts and decide on a course of action.

I will admit that I am not happy either to see how a few of the GMs responded to this thread so I can definitely see your point with that statement. All GMs need to be open to feedback from their actions and to take responsibility for them in order to better server the community.

I apologize for how you were treated upon your return here Autumn, you are a well respected ex-staff member and you didnt deserve to be treated the way you were. I apologize also that you had to resort to the things you did to get attention brought to your problem.

 

Thank you for that post. Whether or not things will change for the better remains to be seen, however you said it your self; actions will speak louder than words in this case. I've accepted that this thread has been acknowleged, and hopefully the issues therein will be addressed appropriately. I would of course like the thread remained open, as other people may wish to add more.

Personal problems with specific GMs still exist, and I'd like to settle them if they feel they want to have them settled. Here or in private, I don't care. You know who you are.

My apologies for being somewhat of an unagreeable ass through all this. However I believed and still do believe that this was the only way I could have gotten my message through. Sometimes things only get resolved if you fight a bit.

 

Cozo if you have a problem with a GM, please pm me about it. Thanks.

 

You said all that many people would think, but few have your courage to talk.

Nice work, and I'm here if you need. Good luck my friend

 

Can you please post the not allowed to post PMs publicly rule into the rules? I did not see it there o.o. Either way, its still ex post facto so I feel I should get my infraction for violating that rule reversed.

I honestly had no clue I was breaking a rule by doing that

 

If any staff is abusing it's moderator powers you can send me a PM regarding the problem and I'll be pleasured to help solving the problem.

starting a thread and creating more drama and discussions between staff members and users won't fix anything.

Closed.