Very bad donating system!

I want to make a donation for me and my friend, but the options only;

100
500
1.000
5.000
10.000

I'd like to choose maybe 1,500 , 3,000 or 4,000? I have to make a lot of action! and thanks to "social Gold" blocked me! "To release your account you will need to Contact us and may be required to provide additional information to verify your account."

By this time I've spent over $ 200. (paypal and cc with social gold in 48 hour)
You bought: 500 Gamez AION Credits
You bought: 1000 Gamez AION Credits
You bought: 1000 Gamez AION Credits
You bought: 10000 Gamez AION Credits
You bought: 5000 Gamez AION Credits
You bought: 1000 Gamez AION Credits
You bought: 1000 Gamez AION Credits
You bought: 100 Gamez AION Credits
You bought: 100 Gamez AION Credits
You bought: 100 Gamez AION Credits


What happened? Social Gold blocked me, even I do not get special items. Carl does not even respond to e-mail! so thank you! This latest donation!

PS: Yes I used google translation to describe to you my problem. But talk to speak English properly, even though I'm sure Carl could not understand!