Loading...
  1. Dismiss Notice
  2. Dismiss Notice
  3. Dismiss Notice
  4. Dismiss Notice
  5. Dismiss Notice
  6. Dismiss Notice
  7. Dismiss Notice
  8. If this is your first visit, you may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

[Windows 11 Official Release] Couldn't start the game 0301 C000007B ()

Discussion in 'Problems' started by null, Dec 19, 2021.

  1. null

    null New Member

    Joined:
    Oct 22, 2020
    Messages:
    5
    Likes Received:
    3
    Trophy Points:
    81
    upload_2021-12-19_18-56-17.png
     
    cazius likes this.
  2. Kolka

    Kolka <Prison Officer> Staff Member Super Moderator

    Joined:
    Dec 11, 2011
    Messages:
    4,295
    Likes Received:
    1,144
    Trophy Points:
    443
    Location:
    Criminal Camp
    Install all available Windows updates via Check for update and reboot PC.
     
  3. null

    null New Member

    Joined:
    Oct 22, 2020
    Messages:
    5
    Likes Received:
    3
    Trophy Points:
    81
    upload_2021-12-20_19-34-51.png

    Doesn't work, the smartguard is incompatible with Windows 11 stock version.
     
    cazius and xaver like this.
  4. weatherbeaten

    weatherbeaten New Member

    Joined:
    Dec 26, 2021
    Messages:
    1
    Likes Received:
    2
    Trophy Points:
    63
    same problem, i did all updates too
     
    Last edited: Dec 26, 2021
    cazius and xaver like this.
  5. j0sele0nard0

    j0sele0nard0 New Member

    Joined:
    Dec 27, 2021
    Messages:
    1
    Likes Received:
    3
    Trophy Points:
    1
    same problem
    any resolve?
     
    cazius, weatherbeaten and xaver like this.
  6. leandrobarbon

    leandrobarbon New Member

    Joined:
    Jan 14, 2022
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    11
    same problem, any solution? :(
     
  7. loboram

    loboram Respected Member Forum Legend

    Joined:
    Jan 29, 2018
    Messages:
    4,517
    Likes Received:
    710
    Trophy Points:
    433
    Location:
    Earth
  8. pyrown

    pyrown New Member

    Joined:
    Feb 8, 2022
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
  9. loboram

    loboram Respected Member Forum Legend

    Joined:
    Jan 29, 2018
    Messages:
    4,517
    Likes Received:
    710
    Trophy Points:
    433
    Location:
    Earth
    Just find it odd, that you say that you have tried that list, when the last item on the list, is about the smartguard
     
  10. shikuya

    shikuya New Member

    Joined:
    Apr 11, 2022
    Messages:
    4
    Likes Received:
    2
    Trophy Points:
    1
    I know it's been a while, but I hope you're still somewhat active and reading this. Have you gotten any answer from the smartguard support? I am having the same issue, running Win11 21H2.
    All the things I have done so far, had no effect. my drivers are up to date etc. would be cool if someone had any idea why the smartguard service can't start..
     
  11. loboram

    loboram Respected Member Forum Legend

    Joined:
    Jan 29, 2018
    Messages:
    4,517
    Likes Received:
    710
    Trophy Points:
    433
    Location:
    Earth
    Please check the first of my Fixing Errors Links, in my signature. The solution at the end might lend some help.
     
  12. shikuya

    shikuya New Member

    Joined:
    Apr 11, 2022
    Messages:
    4
    Likes Received:
    2
    Trophy Points:
    1
    I tried your tips, but sadly none of them worked for me. I always end up getting the 0301 C000007B () error. :(
     
  13. shikuya

    shikuya New Member

    Joined:
    Apr 11, 2022
    Messages:
    4
    Likes Received:
    2
    Trophy Points:
    1
    Makes me wonder why they did update smartguard then..
    upload_2022-4-11_20-45-37.png

    But if there's nothing I can do, guess the best thing is to wait and eventually check back.
    Just in case, could CPU virtualization be an issue? I use it for Hyper-V. Maybe smartguard doesn't like that..?
     
  14. Kolka

    Kolka <Prison Officer> Staff Member Super Moderator

    Joined:
    Dec 11, 2011
    Messages:
    4,295
    Likes Received:
    1,144
    Trophy Points:
    443
    Location:
    Criminal Camp
    Client perfectly works with latest Windows 11. We didn't support outdated and Insider Preview (test) builds.
     
    loboram likes this.
  15. shikuya

    shikuya New Member

    Joined:
    Apr 11, 2022
    Messages:
    4
    Likes Received:
    2
    Trophy Points:
    1
    I found the cause of the error (in my case).

    Since I use Hyper-V for my work, I have to rely on AMD's virtualization feature in the BIOS/UEFI, which is called SVM.
    Apparently smartguard doesn't like virtualization features and straight up gives me the error code above. I turned off SVM in the BIOS, rebooted my system and the game started without any hesitation.
    For testing purposes, I rebooted to BIOS again, turned on SVM and the game refused to start again.

    TL;DR - smartguard doesn't like virtualization features (SVM/VT-X) being turned on.
     
    ryuuzasenpai and loboram like this.
  16. loboram

    loboram Respected Member Forum Legend

    Joined:
    Jan 29, 2018
    Messages:
    4,517
    Likes Received:
    710
    Trophy Points:
    433
    Location:
    Earth
    @cazius I know things can be frustrating at times, even I take a "chat dump" on occasion. However it isn't "really easy" to figure out why something is happening, unless you are there in person, and can check the computer setup, software, hardware, as well as BIOS settings.

    This is the reason I asked you to make a search, what I actually meant was to make a websearch, because that's where I found a possible solution for your graphics card.

    In regards to the W11 problem:
    If you check the Windows version, you will see if you have the version build that GamezBD supports or not.
     

Share This Page