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Wrong purchase

Discussion in 'Problems' started by Yagoo, Feb 22, 2021.

  1. Yagoo

    Yagoo New Member

    Joined:
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    Dear Kolka/other GM,

    Today I have purchased an (archer) El Pento Summer box from the webshop, and I misunderstood ranger as archer.
    Can you please let me exchange it into (Ranger) Coco Summer Box?
    It will be a big thanks of mine if you offer help!!
    Here is my family name :Faaack

    Looking forward to your reply

    P.S. I am playing at the gamez bdo NA server.
     
  2. MegaStorm

    MegaStorm New Member

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    Yea, that wont happen, i once mistakenly got the divinus set for mystic instead of witch and they told me they wouldnt change it bc it was a player mistake, sorry for ur loss ^^
     
  3. Ayvel

    Ayvel Guest

    UPDATE:
    Please contact to Kolka in telegram @kolkasan or discord Kolka#3176.
     
    Noyah likes this.

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