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Keep Getting Force Close, any help please?

Discussion in 'Problems' started by locbeth, Feb 22, 2021 at 9:32 PM.

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  1. locbeth

    locbeth New Member

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    Hello i'm a new player who installed yesterday. My pc keep getting force close after starting the game and choosing the character. How can i fix that?it getting me crazy because i can play the normal or retail version of Black Desert. i've tried re install the client and launcher, deactivate antivirus and firewall but it can't solve my problem. I set evrything in Medium
    PC specs: Ryzen 3550h, rx 560, 8gb ram with latest driver in everything
     
  2. Ayvel

    Ayvel ἔσσεται ἦμαρ Staff Member Support Manager Forum Moderator

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    This is how the problem should be solved but I also noticed something else that rang a bell...
    You shouldn't deactivate them but set exceptions for the game. Deactivation won't solve the problem. Please perform a clean reistall and set all proper exceptions for antivirus and firewall.
     
    Deity and Noyah like this.

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