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Common Errors and Solutions Max Level 65 Name Reservation New user

Connection problem

Discussion in 'Problems' started by mrdadash, Dec 24, 2020.

  1. mrdadash

    mrdadash New Member

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    I drop out of the game every 10-15 minutes. I also have many friends who have this problem. can you fix it please.
     
    mrdadash, Dec 24, 2020
    #1
  2. luciferian6166

    luciferian6166 New Member

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    I agree with the problem. I haven't had any problems for months now, I can't connect to both the NA and EU server today. As soon as I start the game, it says "loading" and then says "connection failed" and closes the game.
     
    luciferian6166, Dec 26, 2020
    #2
  3. Jujuba

    Jujuba Legendary Member Forum Legend

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    Have you guys tried to connect with a VPN to see if it still happens? Tried to restart modem/router?
    Also, see if you have any     ping reducer softwares and proxies running in the background.
    If none of the above helps, change your DNS, use the following guide: Gamez Website Connection Error
     
    Jujuba, Dec 26, 2020
    #3

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