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Brand new account - Keeps asking for family name

Discussion in 'Problems' started by Robokop, Jan 14, 2023.

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  1. Robokop

    Robokop New Member

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    My partner created a brand new account and a new character but it gave her some default family name. The game keeps coming up with a popup asking what the family name is. It is actually unplayable because she keeps filling it in and it keeps asking again every few minutes. Is there any way we can resolve this?
     
  2. Robokop

    Robokop New Member

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    We Tried to buy a family name change from the pearl shop but it didnt work either.
     
  3. Hirokaito

    Hirokaito New Member

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    isnt that a normal thing for a new account? you have to enter your family name

    Every BDO account has 2 names in game, family name (once) and character name (each character you create).
     
  4. TonyZhang

    TonyZhang Getting there

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    Hi bud hv u checked if she put some space one the name? I used to face this problem and I found that I put space in it
     
  5. Hirokaito

    Hirokaito New Member

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    probably the name he entered is already taken by other player, you have to click check available after typing your family name
     
    loboram likes this.
  6. loboram

    loboram Respected Member Forum Legend

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    Has the problem been solved, and if so how did you solve it?
     

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