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Kept reinstalling launcher/client just to log in again. Crashes when character is selected.

Discussion in 'Problems' started by Sonokin, Apr 11, 2022.

  1. Sonokin

    Sonokin New Member

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    I had to keep reinstalling a fresh/clean install of the game with new launchers and new 3588 client folder whenever I get disconnected from the game.

    On launcher, logging in is fine. Then start game > server select I choose server and then character when I click the character, no loading screen, it just shows black screen with the game cursor for like 5 seconds then it crashes, no errors no anything, just back to launcher. I untick the keep the launcher open, it just the same, no launcher now still force closes the game.

    Any fix for this? I tried several options, turning off my Windows Antivirus, adding exceptions in firewall.. how to fix this? Thank you in advance.
     
  2. loboram

    loboram Respected Member Forum Legend

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    Hello and Welcome to the GamezBD Forum community!

    I am going to try to help you out, so please respond back, when you have tried the following error fixes; See the two top links in my Signature (text below main message), those two links should contain some help.

    If you find a solution, then please come back and tell us what you did, or if you cannot find a solution, then let us know what you have already tried.
     
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  3. Kolka

    Kolka <Prison Officer> Staff Member Super Moderator

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    Most likely u got unstable connection to game servers. Try to use any VPN with access point in Canada (for NA server) or France (for EU server).
     
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  4. Sonokin

    Sonokin New Member

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    Tried almost everything, but the only way I can get into the world successfully is by performing a clean reinstall of everything. Client/launcher/patches and all.
     
  5. Sonokin

    Sonokin New Member

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    Tried using VPN connected to Canada, still the same issue, I'd choose a character, no loading screen or whatever crashes. Then I have to reinstall the game all over again. Just to enter world without problems.
     
  6. loboram

    loboram Respected Member Forum Legend

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    Could be using a third party software that is interacting with the Smartguard, or trying to use "cheat-ware".

    I would kindly ask you to list what you have done so far, that way it is a lot easier to help you out.
     
  7. Sonokin

    Sonokin New Member

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    Turning off antivirus, adding exceptions both public and private to firewall, renewing IP, turning off all other running apps. But only reinstalling a clean one is the one working then I get to play after that if I get dc or change character and enter world, either way I get forced close out of game then I cant login again, I have to reinstall again. A clean one.
     
  8. loboram

    loboram Respected Member Forum Legend

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    Alright...Could you please be so kind, and scroll back up, to read my very first reply?

    Then scrolls down and check my "Signature", you can read my signature, at the bottom part of all my messages, if you check you can see that all the messages, that I write end in the same manner.

    You see, the first thing I asked you to do, was to click the first of the links, in my signature, the one that leads to "Fixing most Errors/Problems". In there you will find a step by step solution, to "most problems", even one included for the Smartguard.

    I couldn't have been more clear, in order to fix your problems, you will have to read and try some solutions. I will however add the link right here for you: https://forum.gameznetwork.com/threads/fixing-most-problems-errors.238741/
     

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