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Verifying the account by email

Discussion in 'Problems' started by Brunohenriquerf, Jul 20, 2018.

  1. Brunohenriquerf

    Brunohenriquerf New Member

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    Hello, my girlfriend and I are having trouble verifying the account by email. I tried to create an account using a different email for her and I also did not receive the confirmation email. How shall we proceed? Thank you!
     
  2. Marvel

    Marvel Staff Member Trainee

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    Heya! Have you checked your Spam folder? Usually, it's sent there.
     
    Brunohenriquerf and Lareldal like this.
  3. Brunohenriquerf

    Brunohenriquerf New Member

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    Yes, we checked the Spam box in both emails. Is it possible to request again this confirmation?
     
  4. EddieVice

    EddieVice New Member

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    Most email providers are kind of slow... so it really depends. Sometimes it might take up to a few hours to receive that email. Make some gmail accounts, those always work.
     

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