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Forgot my account email

Discussion in 'Contact Us' started by DukeWolf, Sep 12, 2017.

  1. DukeWolf

    DukeWolf New Member

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    decides to play again but I have a big problem I have not played for more than 5 years and I do not remember the email I used in the account would have something you can do to help me? I have 2 characters in the game Vergiil and Galanothy can anyone help me?
     
  2. Noyah

    Noyah ριикιє ριє Staff Member Black Desert Master Senior Aion Master

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    Galanothy and Vergiild doesn't exist anymore. You probably played on Lumiel which was recently discontinued, anything that was on Lumiel is gone if it was not transfered to Siel.
    For more information: http://forum.gameznetwork.com/threads/lumiel-discontinuation.204655/
    I would just recommend starting a new account at this point. The current starter gear is decent (hopefully we will have EA soon), instant level 65.
    Aion Starter Guide
    Archdaeva Quest
    Vote Reward Guide
    Modify/Enchant
    New Archdaeva Manastone Guide
    5.3 Items.pak
     
  3. Belzeebub12

    Belzeebub12 New Member

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    Sir someone is meddling with my account please help ! i can't changepassword cause i forgot my previous e-mail ! please help me!
     
    Last edited by a moderator: Sep 13, 2017
  4. Noyah

    Noyah ριикιє ριє Staff Member Black Desert Master Senior Aion Master

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    Send me a PM and don't share your account info in public again.
     
  5. Grimmjun

    Grimmjun Hot Handed, Cold Blooded

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    Posting personal information such as email is a no no, and is forbidden. This is something you should never do, be it here or on any other sites on the Internet.
    If you don't have the access of your account's email they'll help you manually by sending a request here on the forum, and provide all the relevant details.
     
    Last edited by a moderator: Sep 13, 2017
  6. Belzeebub12

    Belzeebub12 New Member

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    Im really sorry sirs. I did'nt know.
     
  7. DukeWolf

    DukeWolf New Member

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    --------------------------------
    I play Siel all the time never play lumiel my broher account still have the in game email to prove that and is "Vergiil" not "Vergiild" thats something more that i can do?
     
  8. Noyah

    Noyah ριикιє ριє Staff Member Black Desert Master Senior Aion Master

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    Send me a PM.
     
  9. Grimmjun

    Grimmjun Hot Handed, Cold Blooded

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    They do delete accounts that have been inactive for a very long time, but i'm not necessarily sure if it's complete deletion. This has been a policy in Gamez since the game's release.
     
  10. Noyah

    Noyah ριикιє ριє Staff Member Black Desert Master Senior Aion Master

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    Accounts don't get deleted.
     
    Sheerio likes this.
  11. Sheerio

    Sheerio 无形.

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    But characters does I guess. Back in 3.0/4.0 they have set a policy that once you don't online within 8 months, your char or acct. will be deleted. Not sure, if it is account or just the character.
     
  12. Noyah

    Noyah ριикιє ριє Staff Member Black Desert Master Senior Aion Master

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    Characters also don't get deleted.
     

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